Last Updated: August 2026

At Med Mart Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how we use and disclose that information, how we protect it, and the choices available to you when you visit, shop, create an account, communicate with us, or otherwise interact with Med Mart Supply.

Med Mart Supply is a DBA (Doing Business As) of Queen City Med Mart.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

We may collect information that you provide directly to us when you visit our website, create an account, place an order, subscribe to products or communications, contact customer service, request product information, or otherwise interact with us.

Depending on how you use our website and services, this information may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account and login information
• Order and transaction information
• Products purchased, viewed, or added to your cart
• Subscription preferences and information
• Communications with our customer service or sales teams
• Information you provide through forms, surveys, reviews, or other website features

We may also automatically collect certain information when you use our website, including:

• IP address
• Browser type
• Device type and operating system
• Approximate location derived from your IP address
• Pages and products viewed
• Referring websites or advertisements
• Shopping cart activity
• Website interactions
• Advertising and marketing interactions
• Cookie and similar technology information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Manage customer accounts
• Manage product subscriptions and recurring orders
• Provide order, shipment, and delivery updates
• Process returns, refunds, exchanges, and cancellations
• Respond to customer service inquiries
• Provide product information and assistance
• Communicate with you about your account, purchases, or requests
• Personalize and improve your shopping experience
• Improve our website, products, services, and customer experience
• Measure website performance and customer interactions
• Measure and improve advertising and marketing campaigns
• Send marketing communications where permitted
• Detect, investigate, and prevent fraud or unauthorized activity
• Maintain website, account, and transaction security
• Comply with applicable legal and regulatory requirements

We collect and use personal information only as reasonably necessary for our business operations and the purposes described in this Privacy Policy.

Payments are processed through secure third-party payment providers available through our checkout system.

When you make a purchase, payment information necessary to complete the transaction may be collected and processed by our payment providers in accordance with their own privacy and security practices.

Med Mart Supply takes reasonable measures to help protect personal and payment information during checkout. Sensitive information should only be submitted through secure, SSL-protected pages.

Please do not send credit card numbers or other sensitive payment information to us by email or text message.

We may disclose personal information to trusted service providers and other parties when reasonably necessary to operate our business, fulfill customer requests, and provide our products and services.

These may include:

• Payment processing providers
• Shipping, fulfillment, and delivery providers
• Ecommerce, website hosting, and technology providers
• Customer service providers
• Email and SMS communication providers
• Analytics providers
• Advertising and marketing providers
• Product review and customer feedback providers
• Fraud prevention and security providers
• Professional advisers and other business service providers

We may also disclose information when reasonably necessary to comply with applicable laws, respond to valid legal processes or government requests, enforce our policies, investigate fraud, or protect the rights, property, and safety of Med Mart Supply, our customers, or others.

Med Mart Supply does not sell personal information for monetary consideration.

Certain advertising and analytics activities may constitute "sharing" under some state privacy laws, including when information is used for cross-context behavioral advertising. Where required by applicable law, we provide consumers with choices regarding these activities.

Med Mart Supply uses cookies and similar technologies to operate our website, remember customer preferences, understand website activity, measure performance, maintain security, and support advertising and marketing activities.

Cookies and similar technologies may be used to:

• Remember items in your shopping cart
• Keep you signed into your account
• Remember website and privacy preferences
• Understand how customers navigate and use our website
• Measure website performance
• Measure advertising and marketing effectiveness
• Help provide relevant advertising
• Detect and prevent fraud
• Maintain website security and functionality

You may manage certain cookie preferences through the privacy controls available on our website and through your browser settings.

Disabling certain cookies may affect website features or functionality.

We use analytics, advertising, and similar technologies to understand how customers interact with our website, measure website and advertising performance, improve our services, and support relevant marketing.

These technologies may collect or receive information such as:

• IP address
• Device and browser information
• Pages and products viewed
• Website interactions
• Referring websites or advertisements
• Advertising interactions
• Purchase or conversion information
• Cookie and similar identifiers

We may work with third-party analytics and advertising providers to perform these activities.

Where required by applicable law, we provide choices regarding non-essential cookies and the use or sharing of personal information for certain advertising purposes.

If you choose to receive marketing communications from Med Mart Supply, we may use your email address and related information to send you information about products, promotions, special offers, company updates, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Even if you unsubscribe from marketing communications, we may continue sending transactional or service-related communications regarding your orders, subscriptions, account, customer service requests, or other transactions with us.

If you opt in to receive text messages from Med Mart Supply, we may use your mobile phone number to send marketing, promotional, transactional, or service-related messages, depending on the type of consent you have provided.

For recurring marketing text messages:

• Consent is not a condition of purchase.
• Message frequency varies.
• Message and data rates may apply.
• You may opt out by replying STOP.
• You may reply HELP for assistance.

We do not sell your mobile phone number or SMS opt-in consent information to third parties for their own marketing or promotional purposes.

We may disclose information to service providers that help us operate our messaging program and provide services on our behalf.

Additional information about our text messaging program is available in our SMS Terms & Conditions.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses encryption and other security measures designed to protect information transmitted during checkout and other sensitive interactions.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

Our website may contain links to websites, services, or resources operated by third parties.

This Privacy Policy does not apply to third-party websites or services that are not operated by Med Mart Supply. We encourage you to review the privacy practices of those third parties before providing personal information to them.

The inclusion of a third-party link does not necessarily imply endorsement of that third party or its privacy practices.

Med Mart Supply does not knowingly collect personal information from children under 13 in violation of applicable law, and our website is not directed toward children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the situation.

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain information about how personal information is used or disclosed
• Opt out of certain uses or sharing of personal information for targeted advertising
• Exercise other privacy rights provided by applicable law

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests. Information submitted for verification will be used for that purpose.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

California Residents

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Please review our California Privacy Rights notice for additional information about these rights and how to exercise them.

Where required by applicable law, Med Mart Supply also recognizes qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC).

Med Mart Supply does not sell personal information for monetary consideration.

Certain uses of advertising and analytics technologies, however, may be considered "sharing" of personal information under applicable state privacy laws.

Where applicable, you may exercise available privacy choices through the privacy controls provided on our website or through other methods described in our California Privacy Rights notice.

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other factors.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

Med Mart Supply
Legal Business Name: Queen City Med Mart
Doing Business As (DBA): Med Mart Supply

Business Address:
10780 Reading Rd.
Cincinnati, OH 45241
United States

Email: help@medmartsupply.com

Phone: (844) 958-4050

Business Hours:
Monday – Friday
9:00 AM – 8:00 PM EST
Saturday
10:00 AM - 3 PM EST